Last updated: October 19, 2026
By accessing or using the SunrAI platform at sunrai.ai, you agree to be bound by these Terms of Service. If you do not agree, do not use the platform.
SunrAI provides a cloud-based SaaS platform for solar install operations including customer relationship management, project management, permit and inspection tracking, a customer status portal, and storm intelligence. Access is provided on a per-seat subscription basis.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
You retain all rights to data you upload to or create within the SunrAI platform. We do not claim ownership of your data. Data is isolated by team and accessible only to authorized members of your organization.
You agree not to misuse the platform, attempt to access data belonging to other organizations, reverse engineer any part of the service, or use the platform for any unlawful purpose.
SunrAI is provided "as is" without warranties of any kind. We shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform.
We may update these terms from time to time. We will notify users of material changes via email or in-app notification. Continued use of the platform after changes constitutes acceptance of the updated terms.
Sunrai, Inc. offers optional SunrAI text messages to SunrAI account holders, including installer staff, for account notifications and SunrAI assistant conversations as those features become available. This program does not enroll homeowners or other customer contacts. To enroll, enter your own US or Canadian mobile number in the app, request a verification code, and explicitly accept the SMS disclosure when verifying the code. Requesting a code alone does not enroll you. Consent is optional and is not a condition of purchase or platform access.
Message frequency varies based on account activity and conversations. Message and data rates may apply. Reply STOP to opt out; you may receive a confirmation of your opt-out. You can also withdraw consent in the app. Reply HELP for help or email hello@sunrai.ai. A new number requires verification and fresh consent. Carriers are not liable for delayed or undelivered messages.
See our Privacy Policy for how we handle mobile information and consent records.
For questions about these Terms of Service, contact us at hello@sunrai.ai.